Delivery Locations
We offer worldwide shipping!
Delivery fees – Australia
Standard and express shipping
For standard and express shipping, TRIBE has flat rate fees based on the weight of your items. This will be automatically calculated at checkout. Please allow 2-5 business days for delivery in Melbourne and approx 5-10 days Australia wide for standard shipping.
Free shipping
TRIBE is pleased to offer free standard shipping on all orders over $149 Australia wide.
Delivery fees – International
Standard and express shipping
For standard international shipping, TRIBE has flat rate fees based on the weight of your items. This is automatically calculated at checkout. Please allow approx 10-14 business days for standard shipping deliveries. Any applicable import duties are the responsibility of the purchaser
Free shipping
TRIBE is pleased to offer free international standard shipping on all orders over $300 worldwide.
Processing your order
TRIBE aims to process all standard orders within 1-2 business days (usually sooner) of receiving your order. You will receive a shipping confirmation email with tracking.
If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.
Delivery of your order – Timing
For an estimate of delivery times between Melbourne and your location within Australia, please refer to the Australia Post website.
For international customers, we ship via DHL or AusPost with tracking and insurance. Items will usually arrive to most countries approximately 7-10 days after you place your order.
Receiving your order
TRIBE uses Australia Post, DHL, and local postal services to deliver its parcels.
If you are not available to receive your order, the carrier will either leave the parcel at your postal address or will leave a card for you to pick up your package from the post office.
Something not quite right?
If you have any questions about your order, please contact us at hello@tribeequestrian.com